Refund policy

Refund Policy

TemplateNest sells digital downloads that are delivered instantly after purchase. Because a file cannot be returned once it has been downloaded, all sales are final.

We will gladly help or refund you if:

  • The file is corrupted, will not open, or is missing from your order.
  • You were charged more than once for the same item.
  • The product is materially different from its description.

To request help, email drewmonty2126@gmail.com within 14 days of purchase with your order number and a short description of the problem. We aim to reply within 2 business days. Approved refunds go back to your original payment method and can take 5 to 10 business days to appear.